“Every business is a people business, but in the hospitality business it is really a people business,” says Windsor Suites Philadelphia president and CEO Aaron Katz. “We know that our differentiator is our people, and the unique experience they are able to provide our guests.” To that end, the company considers employee engagement to be a top priority, and works toward high engagement through continuous development and stellar communication. The company awards weekly star performers to ensure good deeds don’t go unnoticed, and holds departmental appreciation weeks so employees understand how highly Windsor values them. In addition, giving back has become a priority for Windsor Suites, and the company has created programs like its weekly Jean Friday to help raise funds for different charities.
Michael Roberts Accepting on Behalf of Windsor Suites Philadelphia